Privacy Policy

OKAY EYEWEAR is a China-based OEM/ODM manufacturer of children's and adult eyewear, including TPEE flexible sunglasses and TR90 optical frames, serving brand owners, importers, distributors, wholesalers, and promotional product companies worldwide. This Privacy Policy applies to information collected through our website, email correspondence, WhatsApp communication, trade show interactions, and other business channels related to our B2B trading activities.

1. Information We Collect

We collect the following categories of information in the ordinary course of our B2B business operations:

Business Contact Information: Name, job title, company name, email address, phone number, WhatsApp number, and mailing address provided when you submit an inquiry, request a quotation, or communicate with our sales team.
Company and Order Information: Details related to your company's product requirements, target markets, order specifications, customization requests, shipping addresses, and payment or banking details necessary to process orders.
Website Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, device information, pages viewed, and referring website, typically gathered through cookies or similar analytics technologies.
Communication Records: Correspondence exchanged via email, WhatsApp, contact forms, or during trade shows and sampling processes, including product photos, sample feedback, and inspection reports shared for quality control purposes.

2. How We Use Information

We use the information we collect for legitimate business purposes, including:

Responding to inquiries, providing product catalogs, and preparing quotations
Processing purchase orders, samples, production schedules, and shipments
Communicating updates on sampling, production progress, quality inspection, and delivery
Maintaining business records for accounting, customs, and export compliance purposes
Improving our website content, product offerings, and customer service based on aggregated usage trends
Sending relevant business updates, new style announcements, or trade show invitations, where appropriate

We do not sell your personal or business information to third parties. We may share information only in the following circumstances:

With logistics providers, freight forwarders, and customs agents necessary to fulfill and ship your order
With third-party inspection or quality control agencies engaged at your request
With payment processors or financial institutions to complete transactions
When required by applicable law, regulation, or governmental request
With your consent, or as otherwise disclosed to you at the time information is collected

4. Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to understand how visitors interact with our content and to improve site performance. You can control or disable cookies through your browser settings; however, doing so may affect certain website functionality. We do not use cookies to collect sensitive personal information.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect the business and personal information we hold from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As an export-oriented manufacturer serving customers in more than 20 countries and regions, information you provide may be transferred to, stored, and processed in China and other jurisdictions where we or our service providers operate. By engaging with us, you acknowledge and agree to such cross-border transfer of information as necessary to conduct international trade.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal or business information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information no longer necessary for business or legal purposes
Withdraw consent to receive marketing communications at any time

To exercise any of these rights, please contact us using the details provided in Section 11 below.

8. Children's Privacy

Our website and business services are intended for business professionals, brand owners, importers, and distributors, and are not directed to children. While our products are designed for children, we do not knowingly collect personal information from children through our website or business communications. Any product-related images or content involving children are used solely for illustrative and marketing purposes.

9. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or trade directories. We are not responsible for the privacy practices or content of these external sites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Brand: OKAY EYEWEAR
Location: Taizhou, China
Website: okayeyewear.com